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We are looking for the best!

We pride ourselves in having an awesome company culture, allowing you to learn and grow in skills alongside the best people in the web design industry. Our 18-year track record is proof that we have what it takes to deliver an excellent customer experience to every client that we meet. If your skills are a match, then we definitely want you on our team!

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Creativity. Let yours shine through.

Our company thrives on the ideas of our team members. If you have a creative voice wanting to be heard, let us be your outlet. If you live and breathe web design and have a strong portfolio to show, then come and be a part of our company. We look forward to your applications and hope to see you in our doors soon.

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Who We Are

The Design People is a web design company in Los Angeles. We also have an office in Manila, PH. We’ve been in the business for over 18 years and have launched more than 16,000 websites. Our company provides the best online marketing solutions for real estate which includes: websites, IDX, content development, SEO, PPC, social media marketing and email marketing services to real estate companies in the US, Canada and all over the world.

ART DIRECTOR

ART DIRECTOR
Job Description:

The Agent Image Art Director (AD) is primarily responsible for being the creative head of individual web design projects and is the client’s primary point of contact for design related matters.

He or she is tasked out with conceptualizing individual designs that are visually appealing and technically sound, all while designing with the client’s concerns in mind.

Additionally, the AD will work with a team of designers and developers for each project – the designers to illustrate and build the mock ups for the sites, and the developers to make the functional version of the custom sites.

Art Directors report to the Managing Art Director in the Manila office.

Responsibilities include:
  • Effectively communicate and articulate with clients their design concerns and solutions
  • Keep in touch with clients on a regular basis for updates
  • Be able to build rapport with all sorts of clients with differing personalities
  • Be able to handle escalated and unhappy clients
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well
  • Learn basic literacy in the commonly used design programs
  • Learn basic literacy in Wordpress
  • Effectively work with and communicate with designers and developers
  • Needs to have a minimum of 5 standard design completions or 20% of current project capacity per month, consecutive for 4 months.
  • Should Maintain at least 70% project capacity for 1 trimester.
  • Non-contacts are to be zeroed out every end of week.
  • Should pass the AD Exam (Basic).
  • Should pass PM Training (Basic).
  • Should pass Advanced IDX training.
  • Should pass Advanced SEO training.
Key Competencies:
  • Creative
  • Charismatic
  • Responsible and Self-disciplined
  • Consistent
  • Great attitude
  • Resourceful
  • Desire to learn and grow
  • Ability to anticipate clients’ needs
  • Persuasive
  • Well organized
  • Patient
  • Great communication skills
  • Team player
  • Coachable
Requirements:
  • Creative eye
  • Excellent interpersonal, written and communication skills
  • Must have strong organizational skills
  • A positive attitude and a willingness to be a part of the team
  • Willing to learn
  • Basic Adobe Photoshop and Adobe Illustrator
  • Basic knowledge in Wordpress
  • Art/Design Background
  • Pass Art Director Exam
  • Successfully pass TDP’s Handbook Training exam
  • Management experience a strong plus
  • Wordpress background a plus
  • HTML background a plus
  • Salesforce experience a plus
 
Backend Developer

Backend Developer
Backend Developers are responsible for server side web application logic and integration of work from the Front End Web Developers. Responsible for creating and maintaining the entire backend function of a website or web application. Will work closely with the Senior Web Developer in ensuring timely completion of deliverables and tasks. Able to work with less supervision and proactive in the working environment The team is looking for motivated and hardworking developers who believe in this quote “Works hard and plays harder!.

Responsibilities include:
  • Troubleshoot and debug applications for new and existing projects.
  • Able to adapt into programming languages needed for a project
  • Able to work  with frontend developers to setup and troubleshoot Wordpress and Php Framework websites..
  • Communicate and collaborate efficiently with teammates and account managers
  • Build reusable code and libraries
  • Provide training and support to internal developers.
  • Follow emerging technologies
  Key Competencies:
  • People-oriented: Enjoy working/being with people.
  • Self-discipline/strong work ethic
  • Consistent: Constant to same principles.
  • Self Motivated, Hardworking and Dependable
  • Shows great initiative and Well organized
  • Desire to learn and grow
  • Great communication skills
  • Team Player
  Requirements:
  • Experience in Laravel, CodeIgniter and similar Php Frameworks.
  • Expert PHP5 Developer
  • Proficient Understanding of code versioning tools, such as Git
  • Database creation, integration and maintenance (Mysql, SQL ,MongoDB)
  • Create database schemas to support and represent business requirements
  • Strong Understanding of design/programming best practices
  • Use of backend frameworks to create server side software
  • API Integration
  • Cloud Computing Integration
  • Hands on experience with CMS platforms such as WordPress
  • Good Understanding of LAMP Environment
  • Good Understanding of HTML5/CSS3 and other front-end competencies
Business Development Manager

Business Development Manager
Job Description:
  • Contact, pitch, sell and on-board potential franchisees, partners, real estate agents, building managers, coworking operators for real estate marketing products (Loft, Oqulo and Real)
  • Create pitch decks and assist in production of marketing materials for all offerings
  • Coordinate with marketing department for email blasts and events aimed at increasing sales and authority
  • Meet sales quotas for each product line
  • Meet weekly with CEO and report on advertising and sales activity
  • Visit live franchises and complete standard checks
  • Create, plan, budget, and execute ‘buzz’ events
  • Promptly answer incoming sales/business development inquiries
  • Participate and help plan trade shows for real estate marketing products
  • Build and grow a network of real estate agents for Real
  • Identify and analyze other potential strategic partner relationships for company marketing
  • Close deals and coordinate with accounting on accounts receivable for book of business
  • Liaise with potential new franchises and arranging meetings at both our sites and their locations
  • Manage incoming franchise royalties and ensure all payments are invoiced and up-to-date
  • Enforce branding/marketing guidelines and ensure all franchises meet company standards
  • Prepare and distribute promotional materials to guests/potential members
  • Coordinate with IT, HR, Accounting and Legal departments on behalf of franchisees
  • Provide outstanding customer service
  • Resolve franchisee and agent issues with professionalism and patience
  • Be responsible for growing sales territory/accounts with assigned revenue and bookings — drive attainment of sales, profit and market share objectives.
  • Effectively manage key accounts. Develop an intimate knowledge of strategic accounts. Provide strategic oversight and engage additional company resources as necessary. Develop deep customer relationships from working level to senior levels. Develop & execute detailed account growth plans. Provide ongoing customer support and ensure customer satisfaction.
  • Effectively lead negotiations with customers and close deals within company guidelines. Contribute to development of contractual agreements with customers.
  • Manage and grow prospect pipeline (funnel). Actively drive existing prospects to successful closure mobilizing internal resources for support as necessary. Continue to add new prospects to meet growth targets / design-win objectives.
  • Generate leads through proactive business development activity. Follow up on assigned leads. Provide and document a thorough and detailed qualification of all leads.
  • Drive channel partner activity within the sales territory by actively supporting and performance managing channel partners. Play a key role in driving, evaluating, managing, and refining the distributor/channel partner relationships.
  • Develop and deliver strategic sales presentations, formulating and articulating value proposition.
  • Maintain knowledge and expertise in relevant products and markets; monitor competitive activity and market trends; partner with Product Management & Applications Engineering to develop strategic and tactical response.
  • Support core business processes including the cash call, monthly & quarterly operating reviews, annual operating planning, monthly forecast reviews, prospect pipeline reviews, sales reporting, and expense management.
  • Keep abreast of industry related knowledge and competition in order to adapt sales presentations and marketing efforts
  • Penetrating mid to large-size clients for new business thru cold calling or referral network.
  • Adhere to the company’s regulations for ethics, safety, and code of conduct in all personal and professional activities
  • Skillfully engages resources from and communicates with internal staff, including the Operations Team of engineers and construction managers.
  • Contributes to the development of the team sales and organizational marketing plans and strategies.
  • Nurture leads and prospects, leading to closed sales
  • Lead pitches, prepare and deliver sales proposals to prospective clients
  • Manage the contract negotiation process and ensuring that required documentation is in place with new clients
  • Ensure smooth transition to the franchise set-up and real estate teams upon winning the business - post contract signature
 
Community Associate

Community Associate
JOB DESCRIPTION:
  • Responsible for greeting prospects and clients as they arrive and maintain a welcoming environment
  • Manage daily accounting for accounts payable and accounts receivable
  • Coordinate with Admin and maintenance crew to uphold cleanliness standards and physical upkeep of the real estate
  • Responsible for greeting people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
  • Answer walk in member and guest questions or refer inquirer to additional resources
  • Prepare and distribute promotional materials to guests/potential members
  • Coordinate with IT, HR, Accounting and Legal departments on behalf of members
  • Provide outstanding customer service
  • Resolve member issues with professionalism and patience
  • Must have solid mastery over Headroom
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent (15 seconds) on hold
  • Be prompt in informing clients when they have a call. If onsite, immediate transfer. If off site or on extension, immediately text and email
  • Be prompt in informing clients when they have mail. If onsite, immediate transfer. If off site, immediately text and email
  • Provide desk coverage (should never be left unattended)
  • Coming in on time and opening office at said time
  • Have knowledge of how many people are on the floor, then login clients and employees that are on desks and conference rooms
  • Responsible for manage printer and keeping track of printing of members
  • Update conference room schedules and letter board immediately
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Provide effective and courteous service to all visitors and existing employees
  • Issue Identification Cards to LOFT clients and guests
  • Responsible for receiving mail and package of members as needed
  • Ensure that the phones throughout the facility are in working order
  • Assist with move-ins and move-outs; prepare and distribute member welcome kits
  • Assist with building operations and maintenance to ensure highest level of member experience
  • Be active on the Loft member network
  • Manually entering customer and visitor ID's into log book
  • Entering in accurate customer data into Headroom and Salesforce
  • Collecting ID's once customer and visitor leaves LOFT
  • Closing out cash register and reconciling accounts by end of day
  • Contribute to solve member-related issues to ensure a cohesive community
Key Competencies:
  • Excellent written, interpersonal and communication skills – friendly, diplomatic and assertive when required
  • Proactive in problem solving and able to work under own initiatives
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Exceptional customer service skills
  • Ability to anticipate clients’ needs
  • Ability to act upon own initiative
Requirements:
  • College graduate with a four year degree preferred, but not required
  • Customer service and/or sales experience a plus
  • Excellent verbal and written communication skills
  • Self starter who has the ability to work independently
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Passion for entrepreneurial communities
  • Passion and understanding for LOFT’s mission and values
  • Exceptional organizational and multitasking skills
  • Excellent knowledge of MS Office, Google Apps, Slack, Salesforce and etc.
Community Manager

Community Manager
Job Description The Loft Community Manager will primarily be responsible for managing all community communications and events for Loft.  Ensure that communication remains transparent between the leadership team and the rest of the community using chat, message boards, email newsletters and other digital forms of communication.   

Besides driving dialogue on topics of common interest to make the community contributes to learnings and discussions, the Community Manager will highlight how startup entrepreneurs and professionals can benefit from being a part of the community and constantly be in touch with every small development.  

This exciting role will also focus on event management and maintain full occupancy of the office spaces and conference rooms, building and growing a solid membership for the co-working spaces and maintaining stakeholder relationships to further develop opportunities for creative spaces and small business enterprise.  

Additionally, the Brand Manager will be responsible for marketing and communicating events and co-working space availability through social media and internal newsletters with successful creatives and start up enterprises working in Loft.

The Community Manager will directly report to the VP of Shared Services and the CEO in the Manila office.

Responsibilities include:
  • Manage community initiatives designed to develop member relationships
  • Manage, budget, plan and execute all Loft events such as tech events, hackathons, speaker vetting and other
  • Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating/sales related events.
  • Engage in the wider community by attending events and networking with local startups and organizations.
  • Setting and implementing social media and communication campaigns to align with marketing strategies
  • Providing engaging content for social media accounts
  • Responding to comments and customer queries in a timely manner
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing and Communications teams to ensure brand consistency
  • Build relationships with customers, potential customers and industry professionals
  • Assist and execute daily office operations for Loft
  • Coordination with local vendors and Admin for upcoming events
  • Passion to work a startup ecosystem and the ability to identify and help cross pollination across businesses.
  • Responsible for greeting prospects and clients as they arrive and maintain a welcoming environment.  
  • Develop a unique client culture through organizing client events and other activities
  • Manage daily accounting for accounts payable and accounts receivable
  • Coordinate with Admin and maintenance crew to uphold cleanliness standards and physical upkeep of the real estate
  • Market and network, both online and in-person to drive leads
  • Conduct sales tours to execute on sales strategy and maintain high occupancy
  • Lease office space and address tenant concerns and be the go-to person for our members
  • Orient first-time members and short-term customers
  • Curate community programs offering value added events
  • Coordinate with IT, HR, Accounting and Legal departments on behalf of members
  • Contribute to social media, outreach, newsletters, as well as explore possible partnerships
  • Provide outstanding customer service
  • Resolve member issues with professionalism and patience
  • Devise and execute local marketing strategies to generate leads
  Key Competencies:
  • Excellent written, interpersonal and communication skills – friendly, diplomatic and assertive when required
  • Proactive in problem solving and able to work under own initiatives
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Exceptional customer service skills
  • Ability to act upon own initiative
  • Ability to anticipate clients’ needs
Content Writers

Content Writers
Job Description Content writers work with Project Managers in order to determine how to bring the greatest possible benefit to potential website content readers. This requires thoughtful conversations between writers, clients and the project managers plus extensive research to locate the best possible information. Being able to understand business models and the client’s overall goals are also important, so superior communication is always a necessity. There are a number of different tasks that content writers tackle for their clients, including:
  • Core website copy
  • Blogs and news articles
  • Social media posts
  • Content for banners
  • Product descriptions
  • Company & Agent bios
  • Landing pages
He/She may handle more advanced tasks like preparing ad copy, technical writing, or editing. It is a plus to have backgrounds in marketing, search optimization, and journalism. Responsibilities include:
  • Writes compelling, informative, well-researched and up-to-date articles and blog posts about real estate, internet marketing and web design
  • Writes content for targeted audiences such as real estate professionals, web designers, businessmen etc.
  • Balances creative and well-written content to ensure effectiveness for online marketing strategies
  • Assists in the posting and managing of company blogs and profiles
  • Writes copy for both web and print marketing collaterals
  • Is required to create 1,200 -1,500 words a day ( (4) 300-350-word pages or 2.5-3 500-word pages) or 60 Pages in a month, consecutive for 4 months.
  • Must have zero Task Past Due Date.
  • Should have maximum of 2 reques per task per project (From Editor).
  • Must complete a minimum of 1 year employment as a Copywriter  or equivalent experience
  • Create content marketing campaigns to drive leads and subscribers while using SEO best practices to generate traffic to the website.
  • Regularly produce various content types, including email, social media posts, blogs, and website content.
  • Edit content produced by other members of the team.
  • Analyze content marketing metrics and makes changes as needed.
  • Collaborate with other departments to create innovative content ideas.
Key Competencies:
  • Creative
  • Detail oriented
  • Self-discipline/strong work ethic
  • Consistency
  • Great attitude
  • Shows great initiative
  • Resourcefulness
  • Desire to learn and grow
  • Ability to anticipate clients’ needs
  • Well organized
  • Patient
  • Great communication skills
  • Coachable
  • Risk taker
Requirements:
  • Excellent writing skills.
  • A demonstrable mastery of the English language, with a keen ear for idiomatic usage.
  • Excellent Microsoft Office and Internet skills.
  • Self-motivated, able to handle multiple tasks simultaneously, meeting tight deadlines and working under minimal supervision.
 
Digital Marketing Full Stack Developer

Digital Marketing Full Stack Developer
We are seeking a full stack developer to provide continued support to our digital marketing team. On this team, you would be responsible for building and maintaining custom websites and applications used by both internal and external users. You will also be handle a variety of SEO-related tasks designed to improve search engine performance of client websites. The full-stack developer will be passionate about developing solutions to achieve business needs and will be involved in all aspects of internet marketing including, but not limited to, landing page design, website development, search engine optimization, and analytics. The Full-stack developer will report to the Digital Marketing Manager.  

Responsibilities:
  • Come up with web design concepts that will present a client's branding strategy, improve search visibility, and enhance UI and UX effectively.
  • Work with the SEO and Content teams to make sure websites are developed based on set strategies and goals.
  • Follow departmental tasking, documentation, archiving, and reporting procedures.
  • Update design and development approach based on relevant industry updates.
  • Research, document, implement, and maintain best practices in web and systems development.
  • Improve workflow and increase efficiency within the collaborating teams by initiating or coming up with systems that will automate different aspects of the current process.
  • Coordinate with project managers to make sure that all tasks are up to date, and that all output are of high quality and delivered on time.
  • Attending and actively contributing in internal meetings for continuous team growth
  • Problem solving and lateral thinking as part of a team or independently as required by a project.
  • Documenting release and deployment procedures, and writing technical specifications as needed.
  • Providing logical opinions and recommendations through the collection and analysis of data and trends in user behavior vis-a-vis technology.
Requirements:
  • Good understanding of SEO principles to effectively identify and fix errors including, but not limited to:
    • Site Map Creation
    • Mobile Site Optimization
    • Page Speed Analysis and Optimization
    • HTML Code Clean up and Optimization
    • Minifying Javascripts and CSS Files
    • Compressing Javascript and CSS Files
    • Uncaching Javascript and CSS Files
    • Fixing internal and external broken links
    • Fixing 5xx status code
    • Able to identify and fix error in Google Console, HTML Validator and GT Metrix
Key Competencies:
  • Ability to tweak themed/ templated or build custom WordPress sites as per project requirements.
  • Candidate must possess a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
  • Team player, with the confidence to work with, lead, or guide other departments when necessary
  • Strong time management skills
  • Ability deliver output efficiently without sacrificing quality
  • Can think outside the box and has good communication skills
  • Has a positive and pro-active attitude and able to work independently or in a team
  • Excellent analytical, debugging and troubleshooting skills
  • Experience with XML and JSON
  • Experience with Microsoft SQL Server
  • Experience with Java is a plus
  • Excellent HTML/HTML5, JavaScript, CSS3 and client-side scripting languages skills, particularly best practices for responsive web applications
  • Implementation experience including unit and e2e testing.
  • Experience with Source Code Management: Git, SVN, etc.
  • Experience with software engineering methodologies (e.g. unit testing, code reviews, design documentation)
  • Good understanding of SEO principles and ensuring that applications will adhere to them
  • Thrives in dynamic, fast-paced environments where passion for customer engagement and great experience are at the forefront of all design & development.
  • Strong communications skills and attention to detail
  • Familiar with Google Tag Manager, Google Analytics, Google Search Console, and Bing webmaster
  • Ability to perform cross-browser testing, including mobile devices.
  • Strong attention to detail and ability to write high end code for online marketing campaigns such as SEO, PPC and social.
  • Maintain websites including testing and identifying technical problems.
  • Knowledge and proven experience creating WordPress themes, templates, and plugins for SEO development
  • Knowledge on online marketing and technology including SEO and web metrics.
  • Good knowledge of UX/Usability
  • Experience working in a web development team
  • Have strong experience with Bootstrap and responsive web design
  • Ability to write, edit, and debug computer programs to achieve desired output.
  • Willing to work in Ortigas, Pasig City
Digital Marketing Project Manager

Digital Marketing Project Manager
Job Description: The Digital Marketing Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our Internet Marketing Packages.   They also:
  • Assist our clients through the website production process, website launch and help develop and/or implement an SEO strategy for our clients.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.
  Responsibilities include:   
  • Manage the website projects in production.
  • Must maintain excellent customer relationship.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and manager.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Able to accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.
  • Should not have more than 1 Valid escalation or escalation that lead to a cancellation for the last trimester.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.
  • Act as subject matter expert when it comes to SEO and digital marketing.
  • Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.
  • Assess client websites and make design, technical, and content recommendations.
  • Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.
  • Present the SEO game plan to the client in a way that is easily understandable.
  • Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.
  • Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.
  • SEO Certified - At least 90% in AIM Certification Exam - Basic Module
  • Complete all badges in Google's Digital Garage course
  • Completed Digital Analytics Fundamentals course & exam
  • Completed Google Analytics Platform Principles course & exam
  Key Competencies:   
  • Great Communicator   
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
Job Requirements:   
  • Experience in project management or handling multiple clients at a given time.
  • Background in art and design is preferable but not a requirement.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • Wordpress knowledge is a strong plus.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
Digital strategist job opening icon Digital Strategist
We love awesome people who do awesome work! Is your game on? Come be part of our team today!
Digital Strategist
Job Description: The Agent Image Digital Strategist is primarily responsible  for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.
  • Assist our clients through the website production process until their website is launched.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.
Responsibilities include:
  • Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well
  • Manage the website projects in production.
  • Must maintain excellent customer relationship.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and manager.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO only if DS has completed training) per month, 24 completions for last 4 consecutive months, and/or a total of of 36 completions for last the 6 months.
  • Should not have more than 1 Valid escalation or escalation that lead to a cancellation for the last trimester.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.
Key Competencies:
  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
  • Creative
Job Requirements:
  • Experience in project management or handling multiple clients at a given time
  • Background in art and design is a must.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • Wordpress knowledge is a strong plus.
FRONT END WEB DEVELOPER

FRONT END WEB DEVELOPER
Key Competencies:
  • Resourcefulness
  • Creativity
  • Must be coachable and willing to adapt to changes
  • Ability to work under minimal supervision
  • Ability to clearly express ideas and solutions to team mates and stakeholders
Requirements:
  • Strong knowledge of HTML, CSS and Javascript
  • Proficiency with AJAX-based applications
  • Ability to integrate third-party APIs
  • Familiarity with Photoshop or other photo-editing tool
  • Experience with Bootstrap is a plus
  • Experience with WordPress or other web platforms is a plus
  • Experience with Git and SVN is a plus
  • Ability to write jQuery plugins is a plus
Responsibilities:
  • Convert approved designs in any format (e.g. PSD) into interactive web pages using HTML, CSS, and Javascript.
  • Create and edit standards-compliant WordPress themes.
  • Create custom WordPress page templates.
  • Set up animations and videos on web pages using HTML5.
  • Add and update site content.
  • Ensure site compatibility across required browsers.
  • Learn new coding techniques and platforms with minimal supervision
  • Review and prioritize queued tasks.
  • Coordinate with team leader, project manager, and art director about deliverables.
  • Provide clear concise task updates to project managers and art directors to facilitate a smooth workflow within the team.
  • Comply with company policies as stated in the handbook provided upon employment. Must pass and complete Nesting period (60 days). This is not absolute. Although training takes two months, QA’s workload may lengthen the nesting period.
  • Must pass FEWD nesting exam.
  • Would need to complete 4 type-1 conversions or 2 for other types per month (3 of average monthly incoming conversions).
  • Must have at least 40 or 90 capacity of PM tasks updates from client requests per month consecutive for 4 months.
  • Would need a minimum QA score of 95 per month consecutive for 4 months.
  • Must undergo and pass WCAG and ADA training.
  • Must undergo and pass Bootstrap training.
Inside Sales Agent

Inside Sales Agent
Inside Sales Agent is primarily responsible for contacting clients and/or potential clients through various channels such as phone call, email and/or text messages. An Inside Sales Agent should be able to handle customer inquiries and request in a timely manner, identify the problems and offering solutions and recommendations that will help our clients. At the same time, each Inside Sales Agent should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually turn into leads, then convert those leads to appointments in which the client agrees to meet face to face with our realtors/agents.   Additionally, an Inside Sales Person must possess great interpersonal communication skills to better convey client inquiries & requests to the rest of the team.   Responsibilities
  • Reach out to at least 200+ leads (ideally) a day via phone call and text message.
  • Thinks quickly and overcomes objections to find out why the lead is looking for homes, what they are looking for, and when they need to find it.
  • Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.
  • Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.
  • Report or escalate issues to the team and efficiently follow up on tasks to meet deadline ensuring completion of clients requests.
  • Establishes and maintains rapport with existing and potential clients to effectively convert leads.
  • Must be well-organized, self-directed and able to multi-task, understanding the importance of detailed professional-quality work.
  • Meet the team metrics set by the Inside Sales Agent Team Lead.
  • Can adapt to sudden changes implemented by management.
  • Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.
  • Customer service driven.
  • Understands and follows company processes and policies.
  • Must pass and complete Nesting period (2 weeks).
  • Would need to book/convert at least 4% of the leads called out per month.
  • Must have no call-avoidance.
  Key Competencies
  • Good Communication Skills
  • Proactive
  • Team Player
  • Resourceful
  • Detail Oriented
  • Adaptive
  • Self-motivated and hardworking
  • Good comprehension and analytical skills
  • Can work with minimal supervision
  • Customer service driven.
  • Flexible and comfortable with constant change
  Requirements
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information  
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines
  • Great analytical and innovative problem solving skills
  • Can work on shifting schedules and/or over time.
  • Salesforce experience is a plus
  • Experience with website content management and any internet related products, such as web hosting, email hosting, email configuration and DNS host management is a strong plus.
  • Familiar with Real Estate terminologies and general information is a plus.
Multimedia Graphic Designer

Multimedia Graphic Designer
Job Description:
The Multimedia (MM) Designer will be versatile in the conceptualization and creation of graphics, illustration, and video content for social media use. He/ she will also offer his/ her expertise when it comes to web, User Interface (UI), and User Experience (UX) design as required in various digital marketing services of the company. The position entails developing high volumes of media content mainly for social media, search engine optimization, and website projects. The MM Designer will collaborate with other members of the Clickality Team to ensure that media content will be aligned with the specific objectives of the a client's digital marketing project. The MM Designer will report directly to the Clickality Digital Marketing Manager. Responsibilities:
  • Conceptualize, suggest, and implement a social media aesthetic for a consistent design direction unique to each project.
  • Generate various graphic and video content within a set timeline to support and meet a specific social media objective.
  • Come up with web design concepts that will present a client's branding strategy effectively.
  • Generate ideas to improve engagement in social media, either through gamifaction or other interactive content
  • Analyze, and develop the best digital media materials that will help improve search engine visibility and overall performance of SEO projects.
  • Work with the SEO, Content, and Social Media teams to make sure designs are developed based on set strategies and goals.
  • Follow departmental tasking, documentation, archiving, and reporting procedures.
  • Update design concepts and approach based on reports generated by Social Media and Search Engine Optimization Specialists/ Strategists.
  • Research, document, implement, and maintain best practices in design.
  • Develop design processes that will help improve workflow and increase efficiency within the collaborating teams.
  • Coordinate with project managers to make sure that all tasks are up to date, and that all output are of high quality and delivered on time.
  Requirements:
  • Knowledge of various graphic and web software including, but not limited to, Adobe Creative Suite and WordPress.
  • Experience in social media and web design content development preferred.
  • Ability to work in a team and autonomously
Key Competencies:
  • Ability to establish priorities and organize responsibilities simultaneously
  • Team player, with the confidence to work with, lead, or guide other departments when necessary
  • Strong time management skills
  • Ability deliver output efficiently without sacrificing quality
  • Creative and independent; able to come up with original concepts that are logical and feasible
  • Ability to work under pressure
  • Resourceful and able to adapt to changes
  • Quick and eager to learn
  • Coachable
  • Willing to share his/ her knowledge with the team
On the Job Trainee

On the Job Trainee
Job Description: We are looking for all the Interns/OJT Trainee who are willing to be assigned in any of the below responsibilities:
  • Hardware/Networking/Troubleshooting/Installation
  • Web Development (Front End, Back End)
  • Quality Analyst
  • Visual Design
Requirements:
  • Candidate is currently taking Bachelor's/College Degree in Computer Science/Information Technology.
  • No work experience required.
  • Can work ASAP. Can work from Mondays through Fridays.
PERKS: We provide OJT Allowances.
PPC SPECIALIST

PPC SPECIALIST
Experience:
  • 2+ years of experience
  • in a similar role (preferably client-side) Proven track record in driving successful PPC and paid search campaigns
  • Strong working knowledge of Google Adwords and all paid search platforms
  • Google Adwords certification preferable
  • Strong attention to detail
  • Passion for PPC and digital marketing in general
  • Effective communication and reporting skills
  • Strong track record in managing medium to large-sized budgets
  • Strong numerical and analytical skills
  • Good working knowledge of Google Analytics
Responsibilities:
  • Perform daily account management and of pay per click accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
  • Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.
  • Manage and maintain updates for large keyword lists.
  • Provide creative copy suggestions and graphical ad templates.
  • Assist in the management of Display network placement lists on AdWords and through other contextual advertising platforms.
  • Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search in accordance with client goals.
  • Support the generation new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives.
  • Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
  • Keep pace with search engine and PPC industry trends and developments.
  • Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
  • Monitor and evaluate search results and search performance across the major search channels.
  • Communication to team and management on project development, timelines, and results.
  • Work closely with the other team members to meet goals.
As a PPC specialist, you will be involved in:
  • Creating and planning a variety of PPC campaigns across a range of digital channels
  • overseeing existing campaigns and making recommendations on how to optimise them
  • analyzing trends and making data-driven decisions
  • writing engaging copy for adverts
  • Providing creative suggestions for advert templates
  • Account management of clients
  • producing detailed analysis and reports of campaigns
  • presenting data and reports to a range of audiences.
PROJECT COORDINATOR

PROJECT COORDINATOR
JOB DESCRIPTION:
  • Attend to coverage for absent client-facing representatives regarding basic project management processes.
  • Coverage for a day only. Should the client-facing rep. be out for more than 1 day the coverage should be taken care of by the TL/DH that he/she is reporting to.
  • Ownership and accountability to assist the client with his/her request and will be the point of contact.
  • Touch-base with the clients of those who are out for the day.
  • Call client to assist with their requests.
  • Tasks requests and tags the Team Lead/Department Head on the Salesforce task.
  • Logs project records on Salesforce.
  • Updates the client (for that day only) and introduce the TL/DH of the client-facing rep he/she is covering for.
  • Coordinate with the following team leads/department heads for projects that he/she is assisting with (Project Managers, Support Team, Art Directors)
  • Manage iStock downloads internal online library
  Key Competencies:  
  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
  Requirements:
  • At least 1 year BPO Voice Account experience
  • Excellent communication skills with a neutral accent
  • Experience working for a US client
  • Knowledge in HTML, WordPress, and Salesforce are plus factors
  • Detail oriented, highly disciplined, alert, systematic, honest and trustworthy, personable and approachable.
 
PROJECT MANAGER

PROJECT MANAGER
Job Description:    The Agent Image Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products. They also:
  • Assist our clients through the website production process until their website is launched.
  • Act as the bridge between our clients and the development team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.
Responsibilities include:   
  • Manage the website projects in production.
  • Must maintain excellent customer relationship.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and manager.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Able to accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.
  • Should not have more than 1 Valid escalation or escalation that lead to a cancellation for the last trimester.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.
Key Competencies:  
  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
Job Requirements:
  • Experience in project management or handling multiple clients at a given time
  • Background in art and design is preferable but not a requirement.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • Wordpress knowledge is a strong plus.
 
Sales Manager

Sales Manager
The Sales Manager will primarily be responsible for managing all community communications and events for Loft.  Ensure that communication remains transparent between the leadership team and the rest of the community using chat, message boards, email newsletters and other digital forms of communication. Besides driving dialogue on topics of common interest to make the community contributes to learnings and discussions, the Community Sales Manager will highlight how startup entrepreneurs and professionals can benefit from being a part of the community and constantly be in touch with every small development. This exciting role will also focus on event management and maintain full occupancy of the office spaces and conference rooms,  building and growing a solid membership for the co-working spaces and maintaining stakeholder relationships to further develop opportunities for creative spaces and small business enterprise Additionally, the Community Sales Manager will be responsible for marketing and communicating events and co-working space availability through social media and internal newsletters with successful creatives and start up enterprises working in Loft. The Sales Manager will directly report to the VP for Shared Services and the CEO in the Manila office.  

Responsibilities include:
  • Manage community initiatives designed to develop member relationships
  • Manage, budget, plan and execute all Loft events such as tech events, hackathons, speaker vetting and other
  • Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating/sales related events.
  • Engage in the wider community by attending events and networking with local startups and organizations.
  • Setting and implementing social media and communication campaigns to align with marketing strategies
  • Providing engaging content for social media accounts
  • Responding to comments and customer queries in a timely manner
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing and Communications teams to ensure brand consistency
  • Build relationships with customers, potential customers and industry professionals
  • Assist and execute daily office operations for Loft
  • Coordination with local vendors and Admin for upcoming events
  • Passion to work a startup ecosystem and the ability to identify and help cross pollination across businesses.
  • Responsible for greeting prospects and clients as they arrive and maintain a welcoming environment.  
  • Develop a unique client culture through organizing client events and other activities
  • Manage daily accounting for accounts payable and accounts receivable
  • Coordinate with Admin and maintenance crew to uphold cleanliness standards and physical upkeep of the real estate
  • Market and network, both online and in-person to drive leads
  • Conduct sales tours to execute on sales strategy and maintain high occupancy
  • Lease office space and address tenant concerns and be the go-to person for our members
  • Orient first-time members and short-term customers
  • Curate community programs offering value added events
  • Coordinate with IT, HR, Accounting and Legal departments on behalf of members
  • Contribute to social media, outreach, newsletters, as well as explore possible partnerships
  • Provide outstanding customer service
  • Resolve member issues with professionalism and patience
  • Devise and execute local marketing strategies to generate leads
  Key Competencies:
  • Excellent written, interpersonal and communication skills – friendly, diplomatic and assertive when required
  • Proactive in problem solving and able to work under own initiatives
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Exceptional customer service skills
  • Ability to act upon own initiative
  • Ability to anticipate clients’ needs
Requirements:
  • Bachelor's degree in Marketing or equivalent
  • 2 - 4 years of work experience in events, marketing, customer service or business operations
  • Strong work experience in Sales and Lead Generation.
  • Experience with events management
  • Monitoring and reporting of marketing and communications, including social media
  • Excellent verbal and written communication skills
  • Advanced Microsoft Office Suite skills
  • Self starter who has the ability to work independently
  • Exceptional organizational and multitasking skills
  • Excellent knowledge of MS Office, Google Apps, Slack, Salesforce and etc.
Senior Accountant

Senior Accountant
The Senior Accountant is primarily responsible for making sure that communication remains transparent between the leadership team, Shared Services and the rest of the divisions.   The Finance Manager will analyze every day financial activities and subsequently provide advice and guidance to upper management on future financial plans.  The goal is to enable the company’s leaders to make sound business decisions and meet the company’s objectives. This exciting role will focus on maintaining our growing organization. In this position, you will play a key role in the funding strategy and long-term financial security of our organization. You will investigate new ways to improve our profitability and analyze markets and market trends for opportunities on which we may capitalize. Strong communication skills, leadership, business acumen, and experience are required to aid in the long-term growth and success of our company. Additionally, the Finance Manager will be responsible in handling, preparing, computing, managing,  and analyzing all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity and cash flows of our business. The Senior Accountant will directly report to the CEO in the Manila office.

Responsibilities include:
  • Manage all accounting operations based on accounting principles
  • Manage OS Ticket for the Accounting department and make sure all accounting inquiries and updates requested on OS Ticket are addressed within 24 hours.
  • Responsible for maintaining and recording day to day financial transactions
  • Process and maintain AP and AR; verifying, allocating, posting transactions, and balancing accounts by reconciling entries.
  • Process Billing, vouchers and deductions
  • Process Bi-monthly Payroll
  • Maintain a ledger for all collections and disbursement of funds
  • Compile reports as required by management and government agencies
  • Provide a semi-monthly report pertaining to the company’s financial transactions
  • Perform related duties as to specific assignments.
  • Schedule of BIR & Statutory payments for funding request
  • 1601C details
  • 1601E details
  • BIR eFPS filing (1601C, 1601E, VAT)
  • Bookkeeping and reports
  • Adjusting entries, Reconciliation of Cash balance and Sales Reconciliation
  • Disbursement Vouchers and BIR 2307
  • Online bills payment
  • Payroll computation, Payroll writer and uploading
  • eFPS filing (1702, 1604CF, 1604E)
  • Computation of employees’ income and taxes (annualization)
  • Alphalisting/Encoding of withholding tax on compensation
  • Alphalisting/Encoding of expanded withholding tax
  • Computation of 13th Month Pay
  • 13th Month Report to be submitted to DOLE
  • Report of employees qualified for substituted filing (BIR 2316) to be submitted to BIR
  • Generation of BIR 2316 of all employees
  • Monthly audit of SSS, PHIC, HDMF and BIR payments for all employees
  • Computation of Final Pay of resigned employees
  • Books of Accounts/Journal Writing
  • Prepare budget and financial forecasts
  • Conduct month-end and year-end close process
  • Collect, analyze and summarize account information
  • Compute taxes and prepare tax returns, balance sheet, profit/loss statement etc
  • Develop periodic reports for management
  • Audit financial transactions and document accounting control procedures
  • Keep information confidential and secure them with random database backups
  • Keep up with financial policies, regulation and legislation
  • Coordination with HR, IT, and all divisions
  Key Competencies:
  • Excellent written, interpersonal and communication skills – friendly, diplomatic and assertive when required
  • Proactive in problem solving and able to work under own initiatives
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Exceptional customer service skills
  • Ability to anticipate clients’ needs
  Requirements:
  • Bachelor's degree in Accounting Accounting or Finance and a CPA certification
  • Proven work experience as a Certified Public Accountant or Finance Manager
  • Thorough knowledge of accounting and financial procedures
  • Understanding of Generally Accepted Accounting Principles (GAAP) is a plus
  • Experience with accounting software
  • Advanced MS Excel knowledge (familiarity with formulas, VLOOKUPs and pivot tables)
  • Excellent analytical skills with an attention to detail
  • Integrity, with an ability to handle confidential information
  • BSc degree in
  • 2 - 4 years of work experience in sales, marketing, customer service or business operations
  • Excellent verbal and written communication skills
  • Advanced Microsoft Office Suite skills
  • Self starter who has the ability to work independently
  • Exceptional organizational and multitasking skills
  • Excellent knowledge of MS Office, Google Apps, Slack, Salesforce and etc.
SEO SPECIALIST

SEO SPECIALIST
Job Description Search engine optimization (SEO) specialists help develop and/or implement an SEO strategy for our clients. They ensure that the clients website appears early in the search results for relevant keywords within a wide variety of search engines. This may happen, for example, through the use of important keywords throughout their company's website, including paragraphs that the viewer reads and the "meta tags" within the website's "head tags"; cross-linking between a website's pages is another SEO strategy. SEO specialists may focus on one or more types of searches, such as image, video, academic and local searches. These specialists must continuously stay up to date on new and improved methods of improving their company's online visibility, integrating improvements into their company's strategy as needed. They also need to collaborate with other members of the AIM Team to the design and content of their clients website to ensure SEO strategies are used effectively. An AIM SEO team member reports to AIM team lead.

Responsibilities include:
  • Act as subject matter expert when it comes to SEO and digital marketing.
  • Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.
  • Assess client websites and make design, technical, and content recommendations.
  • Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.
  • Present the SEO game plan to the client in a way that is easily understandable.
  • Perform keyword research, title tag and meta description development and provide on-page optimization recommendations on an ongoing basis.
  • Since the nature of SEO marketing is organic, this person must be able to set proper and realistic expectations to the client with regards to rankings, traffic, lead generation and conversion. There will be no room for overpromising and under delivering.
  • Coordinate with local and US project managers to make sure that all project tasks are up to date.
  • Assign production tasks to writers, developers and designers.
  • Monitor clients’ organic search performance, and produce ongoing performance reports measured against ranking, traffic and conversion goals.
  • Create, maintain and improve web analytics dashboards, progress reports and reporting tools, and highlight key areas of opportunity in accordance to client goals and objectives.
  • Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.
  • Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.
  • Research, document and maintain SEO best practices and develop processes to utilize them throughout the company.
  • Act as SEO trainer, develop training materials as needed.
  • Help our team develop and maintain long-lasting client relationships.
  • Perform Salesforce clean up and record updating tasks.
  • Responsible in making sure that all AIM records in SF are accurate and up to date.
  • Contribute a passion and ongoing knowledge of SEO/digital marketing as a key member of the AIM team.
  • Minimum of 20 sets of goals tracking tasks, consecutive for 4 months
  • Minimum of 20 ranking reports per month, consecutive for 4 months.
  • Minimum of 20 sets of directory submissions per month, consecutive for 4 months.
  • SEO Certified - At least 90% in AIM Certification Exam - Basic Module
  • Complete all badges in Google's Digital Garage course
  • Completed Digital Analytics Fundamentals course & exam
  • Completed Google Analytics Platform Principles course & exam
  Key Competencies:
  • Self-discipline/strong work ethic
  • Consistency
  • The ability to be a self starter lead and influence the team
  • Great attitude
  • Resourcefulness
  • Desire to learn and grow
  • Well organized
  • Patient
  • Creative
  • Great communication skills
  • Team player
  • Coachable
  • Well organized
Requirements:
  • At least 2 years SEO experience.
  • Strong familiarity with the Wordpress dashboard.
  • HTML skills and website maintenance skills are a huge plus.
  • PPC experience is a plus, but not required.
  • Excellent project management skills.
  • Self starter, has the ability to work with minimum supervision.
  • Has worked with a team, can coordinate with all TLs and department heads.
  • Bachelor’s Degree. Ideally in Marketing, Communications or a Web Design/IT field.
  • Excellent writing skills and phone etiquette skills are a must.
  • Excellent English speaking skills - North American or neutral accent is preferred.
Site Reliability Engineer

Site Reliability Engineer
Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run production systems. SRE ensures that August 99’s services—both our internally critical and our externally-visible systems, e.g. GitLab/developer tooling and hosted client sites for Agent Image—have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance.

General Responsibilities:
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions.
  • Regularly work on improving August 99’s security practices, including:
    1. Recommending new technologies to improve threat assessment and mitigation.
    2. Assisting in the migration to new technologies.
    3. Assisting coworkers with infosec best practices to ensure cross-coverage within the team
  • Practice sustainable incident response and blameless postmortems.
  • Perform ongoing performance tuning and resource optimization as required.  
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
  • Develop and maintain installation and configuration procedures, especially related to automation.
SYSTEM ADMINISTRATOR
We love awesome people who do awesome work! Is your game on? Come be part of our team today!
SYSTEM ADMINISTRATOR
Responsibilities:
  • Configures hardware, services, settings, directories, and storage in accordance with standards and project/operational requirements
  • Installs new or rebuilds existing servers
  • Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
  • Performs regular security monitoring to identify any possible intrusions
  • Performs daily backup operations, ensuring all required file systems and system data are successfully backed up
  • Performs ongoing performance tuning and resource optimization as required
  • Applies OS patches and upgrades on a regular basis, and upgrades administrative tools and utilities
  • Configures/adds new services as necessary
  • Serves as a technical expert on system administration (LINUX)
  • Develops and maintains installation and configuration procedures
  • Documents procedures, architecture, etc. for any service added/updated/etc.
Experience:
  • 3-4 years experience in System Administration
  • Bachelor’s Degree in Computer Engineering or Computer Science is preferred. Other computer related degrees will be considered on a case by case
  • Ability to read various scripting languages: Bash, python, and PHP
  • Experience installing, configuring, and maintaining web server services such as Apache, MySQL, Nginx, etc.
  • Ability to troubleshoot slow and/or non-responsive servers
  • Experience with LINUX OR UNIX Operating system
  • Related certifications are a plus
PERK: Extra vacation on special non-working holidays (no work, paid as a regular day for day shift employees)
Visual Designer

Visual Designer
Visual Designers in Dojo division encompasses multiple disciplines and is employed on a wide range of projects.  Visual designers must possess in-depth knowledge of typography, iconography, color, space, and texture. All pieces of this jigsaw puzzle must fall into place to create a compelling visual experience./redesigns for websites. Visual designers create branding projects from the ground up, develop campaigns, lead a team of designers, provide quality art and creative direction, and design apps, websites, and onsite digital experiences. Communication with a client is an integral part of our training. Learning how to listen, reply, and consult the best recommendations for a client. Achieving the best client experience.

Responsibilities include:

As a Visual Designer for August 99, Inc - Dojo Division. you are expected to:
  • Present the user-interface visually so that information is easy to read, easy to understand and easy to find.
  • Prepare work by gathering information and materials.
  • Generate clear ideas, concepts and designs of creative assets from beginning to end.
  • Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience.
  • Collaborate with a cross-functional team that includes web engineers, account managers in order to create simple, easy-to-use platforms.
  • Translate client business requirements, user needs, technical requirements into designs that are visually enticing, easy to use, and emotionally engaging.
  • Staying in the loop and on top of the latest standards, changes, trends in visual design field.
Key Competencies:
  • People-oriented: Enjoy working/being with people.
  • Self-discipline/strong work ethic
  • Consistent: Constant to same principles.
  • Self Motivated, Hardworking and Dependable
  • Shows great initiative and Well organized
  • Desire to learn and grow
  • Great communication skills
  Requirements:
  • A minimum of one years of professional experience in designing brand identities, grid systems, editorial layouts and applications for web, desktop and mobile.
  • The ability to refine other people’s ideas and come up with new ones to create a highly designed visual experience.
  • Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined design in a short time.
  • Self-learning, able to learn new tools quickly and work in a fast evolving environment.
  • Proven ability delivering high quality designs to customers.
  • Proficient in Adobe Photoshop, Illustrator, Indesign and Sketch.
  • Expert level skills in Photoshop, MarvelApp, InvisionApp, and other relevant design tools.
  • Bachelor’s degree, or equivalent experience in the graphic design field.
Web Consultant

Web Consultant
Job Description Agent Image’s Web Consultant is primarily responsible for providing support to any Agent Image clients and/or potential clients through various channels such as phone call, email and/or slack. A Web Consultant should be able to handle customer inquiries and request in a timely manner, identify the problems and offering solutions and recommendations that will improve clients’ website. At the same time each Web Consultant should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually be a possible lead in promoting the company’s products and services. Additionally, a Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.   Responsibilities
  • Constantly answer phone calls to support Agent Image clients and provide quality customer service and web consultations.
  • Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.
  • Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.
  • Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance client’s website.
  • Setting client’s expectations for turnaround time of services provided.
  • Report or escalate issues to production team and efficiently follow up on tasks to meet deadline ensuring completion of due dates and cases.
  • Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.
  • Must be well-organized, self-directed and able to multi-task, understanding the importance of detailed professional-quality work.
  • Meet the team metrics set by the Web Consultant Team Lead.
  • Can adapt to sudden changes implemented by management.
  • Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.
  • Customer service driven.
  • Understands and follows company processes and policies.
  • Must pass and complete Nesting period (2 weeks).
  • Must pass Web Consultant nesting exam.
  • Would need to meet the average number of opened cases base on the total opened cases of the team.
  • Open cases must be 80% closed per month, consecutive of 6 months.
  • Must have no more than 2 non contacts per day every month consecutive for 6 months.
  • Would need to be trained and pass the IDX Basic Troubleshooting.
  • Must pass the FEWD HTML/CSS exam and certification.
  • Need to get at least 10 5 star dymic reviews in a month.
  Key Competencies
  • Good Communication Skills
  • Proactive
  • Team Player
  • Resourceful
  • Detail Oriented
  • Adaptive
  • Good comprehension and analytical skills
  • Can work with minimal supervision
  • Customer service driven.
      Requirements
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines
  • Great analytical and innovative problem solving skills
  • Can work on shifting schedules and/or over time.
  • Salesforce experience is a plus
  • Experience with website content management and any internet related products, such as web hosting, email hosting, email configuration and DNS host management is a strong plus.
  • Familiar with Real Estate terminologies and general information is a plus.
 
WEB DESIGNER

WEB DESIGNER
Job Description Web Designers in August 99 are people who are both creative and technically inclined - and use both attributes to create new designs/redesigns for websites. Web Designers should also have the ability to understand what is needed to make a website functional and easy to use, while having the skill to create a design aesthetically appealing to the client and end-user. Finally, Web Designers specialize in creating (and laying out) the visual aesthetics of a website:
  • He/She should have a background in art or design and is highly visual by nature.
  • He/She should also be well-versed in creating a user experience (UX) that makes sites easier to navigate, visually appealing and enhances the user’s ability to find what they’re looking for.
Responsibilities include:

As a Designer for August 99, Inc - Agent Image Division. you are expected to:
  • Be really proficient in use of Adobe Photoshop and know a great deal of the tools that the software provides, to create, edit, and compose your design concepts/comps.
  • Have good background knowledge of HTML, keeping in mind how your designs can be translated into full, working, viewable pages
  • Know a great deal of photo editing and manipulation in Adobe Photoshop
  • Know how to recreate designs from scratch (anywhere from PDF files sent over by the client to basic layouts in pixilated GIF or JPEG formats)
  • Have some knowledge in branding and logo creation
  • Have some knowledge in using vector programs like Illustrator for creation of maps, logos or other collateral that may be required in hi-resolution.
  • Have a working knowledge of Adobe After Effects and all it’s animation limitations, to help guide you in the creation of animation storyboards for websites that have such requirements
  • Keep abreast of the latest design trends, tips and tricks
  • Ensure that the comps you submit meet August 99 Design Standards
  • Know how to use Salesforce to check for your tasks and send updates to your projects
  • Complete your comps and have them uploaded by the set deadline, and have your Team Leader and AD/DS updated of the project’s status using Salesforce
  • Inform your Team Leader and/or Department Head if you’re reporting late for work or if you’re unable to come to work for whatever reason
  • Observe proper decorum in the office and observe allotted break times
  • Make all your source files (Photoshop and in cases Illustrator or other vector files) accessible to your Department Head and co-designers.
  • Be collaborative with your co-designers and to share resources that may benefit the Design team as a whole
  • Perform QA duties when necessary
  • Express viewpoints and opinions during Design meetings and make suggestions if you think it will help better August 99’s design processes
  • Take over projects or tasks that were started by or assigned to other designers in case the primary/original designer is overloaded with tasks
  • Report projects or tasks to your Team Leader and/or Department Head for cases where the client or Project Manager’s requests don’t follow set standards and procedures
  • Must complete 50% of the total capacity available per month, consecutive for 4 months.
  • Must have minimum of 7 approved Designs per month, consecutive for 4 months.
  • Should have a minimum QA score of 85% per month, consecutive for 4 months.
  • Must complete the  Web Designer training and pass the exam.
  • Must be excellent with conceptualizing projects.
Key Competencies:
  • Creative
  • Detail oriented
  • Self-discipline/strong work ethic
  • Consistency
  • Great attitude
  • Shows great initiative
  • Resourcefulness
  • Desire to learn and grow
  • Ability to anticipate clients’ needs
  • Well organized
  • Patient
  • Great communication skills
  • Coachable
  • Risk taker
Requirements:
  • Must have excellent design skills.
  • Exceptional skills in the use of Adobe Photoshop.
  • Knowledgeable in Adobe Illustrator.
  • Must be reliable, proactive, resourceful, and able to take initiative.
  • Web savvy art skills and able to create concepts to translate a client’s site requirements visually.
  • Well-organized, self-directed, able to multi-task and understand the importance of detailed professional-quality work.
  • Needs to have solid artistic and design skills.
  • Should have basic to advanced coding knowledge.
  • Proficient in graphic design.
Familiar with SEO and Internet Marketing.
Apply Now!